1/10
reality
Every person perceives his environment differently and lives in his own reality.
Those who know their own reality and can grasp that of others understand actions and motives better.
2/10
Culture
Culture is a system of orientation that is typical and valid for a particular society, organization or group.
Every human community in the world has developed culture.
3/10
Cultural Standards 1/2
Cultural standards are all ways of perceiving, thinking, evaluating and acting that are considered normal, self-evident, typical and binding by the majority of members of a particular culture for themselves and others.
4/10
Cultural Standards 2/2
Our own and others’ behavior is largely judged and regulated on the basis of these cultural standards.
During childhood, we learn basic patterns of cultural behavior, common values and beliefs – this happens in a very similar way all over the world.
5/10
People
People often have a lot to do, and their perception and thinking often function mechanically and in a simplified way. People therefore often think: “The way I do it is good, the others are weird.”
6/10
An example
The Indian nod of approval. What would your assessment and reaction be in a business meeting?
7/10
Freedom

It is relatively easy to loosen your own behavioral corset and to complete most communication situations freely, relaxed and purposefully.
8/10
Repeat 1/2
The first impression is crucial, the last one lasting.
Use it actively. Develop, optimize and rehearse a good beginning and a good ending. Gain experience with it and tell us about it next time.
9/10
Repeat 2/2
Use Friedemann Schulz-von-Thun's communication square for diagnosis and preparation. After a short time, you will be familiar with it and use it more spontaneously.
Try this: If things get difficult with the issue and appeals, courageously use self-disclosure and the relationship level. Tell us about your experiences next time.
10/10